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Career & Job Offers

Suffolk Care Assist Ltd

Build Your Career with Suffolk Care Assist Ltd

  • SUPPORT WORKER

    Job Specification: • Employment Type: Full-time/Part-time • Salary: Competitive, based on experience • Reports to Senior Support Worker/Service Manager

    Job Description & Responsibilities:

    We are seeking dedicated and compassionate Support Workers to join our team in providing high-quality care and support to residents/service users in our supported living and domiciliary care settings. As a Support Worker, you will play a key role in promoting independence, dignity, and wellbeing among our residents/service users, ensuring that their individual needs are met with sensitivity and respect.

    • • Provide person-centered care and support to residents/service users in accordance with their care plans and individual needs.
    • Assist residents/service users with activities of daily living, including personal care, meal preparation, medication administration, and household tasks.
    • • Promote independence and wellbeing among residents/service users, encouraging them to participate in decision-making and activities that enhance their quality of life.
    • Maintain accurate and up-to-date records of care provided, including daily notes, medication administration records, and any incidents or accidents.
    • Communicate effectively with residents/service users, their families, and other members of the care team to ensure continuity of care and address any concerns or issues promptly.
    • Participate in training and development opportunities to enhance knowledge and skills in care delivery, safeguarding, and other relevant areas.
    • Adhere to policies and procedures relating to health and safety, infection control, and confidentiality at all times.
    • • Flexibility to work shifts, including evenings, weekends, and bank holidays, as required.

    Qualifications and Experience:

    • NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification).
    • Previous experience working in a similar role within supported living or domiciliary care settings.
    • Knowledge of person-centered care approaches and the ability to promote independence and dignity among residents/service users.
    • Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with residents/service users and their families.
    • Ability to work effectively as part of a team and independently, demonstrating empathy, patience, and resilience in challenging situations.. Ability to work effectively as part of a team and independently, demonstrating empathy, patience, and resilience in challenging situations.
    • Understanding of safeguarding procedures and a commitment to promoting the welfare and protection of vulnerable adults.
    • TRAINING REQUIREMENTS:
      • Applicants for this position should note that successful candidates will be requested to undertake the Care Certificate Training as part of their induction process. Additionally, all staff members are expected to complete all mandatory training annually or as required by regulatory standards. This includes, if necessary, specialised training tailored to meet the unique needs of the individuals you will be supporting. We are dedicated to ensuring that our team members receive the necessary training and support to provide exceptional care to our residents/service users.
    Apply Now
  • DATA CENTRE/HUMAN RESOURCES ADMINISTRATOR DCA/HR ADMINISTRATOR

    JOB SPECIFICATION:

  • • Employment Type: Full-time/Part-time
  • • Salary: Competitive, based on experience
  • • Reports to: Registered Manager

    • Job Description & Responsibilities:

    We are seeking a highly organized and detail-oriented DCA/HR Administrator to join our team and provide essential administrative support to our HR department. In this role, you will play a key role in maintaining accurate employee records, processing payroll, and assisting with recruitment and on boarding processes. The successful candidate will demonstrate excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

    • Provide administrative support to the HR department, including but not limited to, maintaining employee records, processing payroll, and assisting with recruitment processes.
    • Coordinate and schedule interviews, meetings, and training sessions as required by the HR department.
    • Assist with the onboarding process for new employees, including preparing induction materials and conducting orientation sessions.
    • Maintain accurate and up-to-date records of employee information, ensuring compliance with data protection regulations and confidentiality policies.
    • Process payroll accurately and promptly, including calculating hours worked, overtime, and any other relevant payments or deductions.
    • Support the HR team in conducting performance appraisals and employee evaluations, collating feedback, and preparing relevant documentation.
    • Respond to employee inquiries regarding HR policies, procedures, and benefits, providing information and assistance as needed.
    • Assist with the implementation and maintenance of HR systems and databases, ensuring data integrity and accessibility for relevant stakeholders.
    • Support the HR Manager/Administration Manager in the development and implementation of HR policies, procedures, and initiatives.
    • Adhere to all relevant legislation and regulatory requirements, including but not limited to, employment law, health and safety regulations, and equality and diversity policies.

    Qualifications and Experience

    • Previous experience in an administrative role, preferably within an HR department or similar setting.
    • Proficiency in Microsoft Office Suite and experience using HRIS (Human Resources Information Systems) software.
    • Strong organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
    • Excellent attention to detail and accuracy, particularly when dealing with sensitive employee information and payroll data.
    • Effective communication skills, both written and verbal, with the ability to liaise professionally with internal and external stakeholders.
    • Knowledge of HR policies, procedures, and best practices, with a commitment to upholding ethical standards and confidentiality.
    • Ability to work independently with minimal supervision, as well as collaboratively as part of a team.
    Apply Now
  • SERVICE MANAGER

    JOB SPECIFICATION:

  • • Employment Type: Full-time/Part-time
  • • Salary: Competitive, based on experience
  • • Reports to: Registered Manager

    • Job Description & Responsibilities:

    We are seeking an experienced and dynamic Service Manager to oversee our supported living and domiciliary care services, ensuring the delivery of high-quality, person-centered care to our residents/service users. The successful candidate will lead a dedicated team of support workers and care staff, promoting a culture of excellence, collaboration, and continuous improvement.

    • Oversee the day-to-day operation of supported living and domiciliary care services, ensuring the delivery of high-quality, person-centered care to residents/service users.
    • Lead and manage a team of support workers and care staff, providing guidance, supervision, and support to promote professional development and ensure compliance with company policies and regulatory standards.
    • • Develop and maintain positive relationships with residents/service users, their families, and external stakeholders, fostering open communication and collaboration to meet individual needs and preferences.
    • • Implement and monitor care plans, risk assessments, and support strategies in collaboration with residents/service users and multidisciplinary teams, ensuring that care delivery is responsive, flexible, and tailored to meet changing needs.
    • • Ensure compliance with relevant legislation, regulatory standards, and company policies, conducting regular audits and assessments to identify areas for improvement and implement corrective actions as necessary.
    • • Manage resources effectively, including staffing levels, budget allocation, and equipment/materials procurement, to optimize service delivery and achieve financial sustainability.
    • • Facilitate staff recruitment, selection, and induction processes, including conducting interviews, assessing candidates, and overseeing training and orientation programs to ensure that new staff members are competent and well-prepared for their roles.
    • • Act as a point of contact for safeguarding concerns, incidents, and complaints, investigating and resolving issues in a timely and sensitive manner, while maintaining confidentiality and upholding the rights and dignity of residents/service users.
    • • Foster a positive working environment characterized by teamwork, respect, and professionalism, promoting employee engagement, morale, and retention through recognition, feedback, and opportunities for personal and professional growth.
    • • Collaborate with other departments and external agencies to coordinate holistic care and support services, advocating for the needs and preferences of residents/service users and promoting integrated working practices.

    Qualifications and Experience

    • Registered Manager's Award (RMA) or equivalent qualification in health and social care management.
    • • Previous experience in a managerial role within supported living or domiciliary care settings, with a proven track record of leadership, staff management, and service development.
    • • Sound knowledge of relevant legislation, regulatory standards, and best practices in adult social care, including safeguarding, mental capacity, and person-centered approaches.
    • • Excellent communication and interpersonal skills, with the ability to build rapport, negotiate effectively, and resolve conflicts in a constructive manner.
    • • Strong organizational and problem-solving abilities, with the capacity to manage competing priorities, navigate complex situations, and make informed decisions under pressure.
    • • Demonstrated commitment to continuous improvement, quality assurance, and service excellence, with a proactive approach to identifying and implementing innovative solutions.
    • • Ability to work flexibly, including evenings, weekends, and on-call duties as required, providing effective leadership and supporting to staff and residents/service users.
    Apply Now

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      We aim to empower individuals with disabilities to thrive in a supportive and inclusive community .

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